Valued at $2.2 billion, EliseAI provides automation and conversational AI for healthcare and housing organizations, helping them streamline and improve operational efficiency. With thousands of invoices going out each month, the finance team needed a flexible billing system that could keep up with rising demand.
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Company size: ~300 employees
Location: NYC w/ offices in SF, Boston, and Chicago
Stage: Series E
The fact that I’m able to save 10 days of time to get our billing out by the 2nd versus the 12th—that right there is the most measurable metric we have.
Jase Lau
Controller at EliseAI
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Key benefits
for EliseAI
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10+ days saved
on billing prep
each month
More accuracy
across thousands
of invoices
On-demand
billing for faster
cash flow
EliseAI’s billing bottleneck
As Controller at EliseAI, Jase Lau was also the company’s full-time biller, working across Salesforce, QuickBooks Online, and spreadsheets to manage invoicing.
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“Every month we needed to download thousands and thousands of transaction-level lines into a Google Sheet. That meant sitting together with my CFO to generate that month’s billable information—assigning invoice numbers, setting up descriptions, tagging products, calculating rates, assigning due dates, and emailing recipients.”
- Jase Lau, Controller at EliseAI
Preparing invoices took seven weeks of effort. By the time they went out, new billable activity had already piled up.
“Every month, extrapolating the same data and recreating it over and over became very cumbersome. As you can imagine, as the company scales, the volume grows exponentially. So, we were forced to run our billing cycle on a less frequent cadence.”
- Jase Lau, Controller at EliseAI
The team needed a better system.
Subscript was the right fit
EliseAI evaluated several providers, but Subscript stood out for its flexibility, integrations, and commitment to partnership.
“Our billing is very complex, requiring integration with both our ERP and our CRM. The Subscript team was capable and willing to provide the custom work we needed. That collaboration and feedback was ultimately the reason we chose Subscript.”
- Jase Lau, Controller at EliseAI
Partnership beyond implementation
Implementation was seamless, and the support has been consistent from day one.
“Our dedicated implementation lead is amazing. We still have a continuous dialogue with them on a weekly basis. They’re super collaborative, stay on top of our Subscript instance, and all the timelines have always been met.”
- Jase Lau, Controller at EliseAI
Since then, Subscript has continued to deliver the same high level of service.
“Post implementation has been superb. As EliseAI is growing, Subscript has been super supportive—guiding us, keeping pace with our growth, and improving features over time. Having this ability to grow with us has been extremely helpful.”
- Jase Lau, Controller at EliseAI
From weeks of prep to on-demand billing
With Subscript, EliseAI can now bill on-demand—handling 4,000-5,000 invoices in a typical month and up to 15,000 in heavy cycles.
Billing prep is faster:
“We used to get our first batch of invoices out by the 12th of the month. We’re now able to start distributing invoices by the 2nd of the month, so it cut our timeline by at least 10+ days.”
- Jase Lau, Controller at EliseAI
There’s less manual work involved:
“Subscript basically automated the process for us—downloading the report, assigning the invoice numbers, and adding the proper billing information. It eliminates a lot of the manual entries and reconciliation, which took a lot of time and was also very error prone.”
- Jase Lau, Controller at EliseAI
And overall, Jase is more confident in the process:
“As a Controller, I always do a validation, but I’m confident that the billing being generated is more accurate than it used to be.”
- Jase Lau, Controller at EliseAI
“Not just a vendor.”
When asked what he’d tell another SaaS finance leader considering Subscript, Jase was clear:
“Every organization has their unique needs. But Subscript has been an amazing partner, showcasing their flexibility and ability to grow with us at a very fast pace. We see Subscript as a great business partner, not just a vendor. If you’re looking for a partner to grow with you, guide you, and work alongside you as you scale, I highly recommend Subscript.”
- Jase Lau, Controller at EliseAI
Looking ahead, EliseAI expects to keep growing—and Subscript will scale alongside them.
“As our company grows, there will be tools and features we never thought we’d need. Subscript has been super helpful in growing with us. We expect a lot more to come.”
- Jase Lau, Controller at EliseAI
Smarter billing for every stage
Subscript helps B2B SaaS finance teams manage complex billing, automate revenue recognition, and deliver board-ready metrics without the spreadsheet chaos.
Ready to upgrade your finance stack?
Request a demo today.
Looking for clarity around your SaaS metrics? Discover how Subscript can help.
Request a demo today
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